Policies

Class sales are final, so please check your calendar before you book.

Need to switch? Email allie@shoplaurelandco.com at least 48 hours before your class starts. I'll move you to another date or hold your payment as credit for a future class, depending on open spots. Each registration can be transferred once.

Inside 48 hours. I can't offer credit for changes made less than 48 hours before class. By then I've prepped your materials and can't fill your spot.

No shows. If you miss your class without letting me know 48 hours ahead, your spot is used and there's no credit.

Sending a friend. Can't make it? You're welcome to send someone in your place. Just email me their name before class.

Running late? Text the studio at 720 507 7158. If you're more than 15 minutes late, I may not be able to fit you in, since the first part of class covers safety at the bench and torch.

Intro to Jewelry Making, Jewelry II and Jewelry III follow the same 48 hour policy for the first session. Once a course starts, I can't refund or credit missed sessions.

If you miss a session, let me know. Makeups are handled case by case, and some sessions need a makeup before you can keep going, because later sessions build on safety steps taught earlier.

I rarely cancel, but sometimes I have to because of low enrollment, an emergency or weather. If that happens, I'll email you as soon as I know. We'll work together to reschedule, keep your payment as credit, or give you a refund.

Commitment band workshops need to be booked at least 28 days ahead, so there's time to finalize your design and order materials.

After your design is finalized, I collect a materials deposit equal to the cost of your materials. Once materials are ordered, the deposit can't be refunded. Studio time is charged after you finish your rings.

For private group workshops, details and payment are confirmed when we plan your event.

Every custom piece starts with a consult. Once we agree on a design, I collect a materials deposit before ordering anything. Once materials are ordered, the deposit can't be refunded.

Because each piece is made just for you, all custom sales are final. I'll send process photos along the way so you can see your piece come together.

If you bring your own stones or metal, I'll handle them with care, but I can't be responsible for stones that crack or chip while being set.

Finished pieces can be picked up at Fleur, 13 E 4th Ave, Denver, or shipped. I'll confirm shipping costs with you before your piece goes out.

If your piece arrives damaged, email me within 5 days of delivery with a photo and I'll make it right.

Laurel & Co. gift cards work for any jewelry class. They have no fees, and any balance left after a class stays on the card for next time.

Gift cards can't be refunded or exchanged for cash. If $5 or less is left on your card, I'll pay it out in cash if you ask.

For any other class at Fleur, use a Fleur gift card.

Classes are for ages 14 and up. Students ages 14 to 17 need a parent or guardian to sign the studio waiver and to take part in class with them. At 18, you're welcome to come on your own.

Everyone signs the studio waiver when they arrive for class. Jewelry making uses torches, saws, hammers and machines, and the waiver explains those risks and your part in keeping yourself safe.

I sometimes take photos during class to share on my website and social media. If you'd rather not be in photos, just let me know.

What I collect. When you book a class, start a custom order, buy a gift card or join my email list, I collect your name, email, phone number, mailing address if needed, and order history. I use it to run your booking or order, send confirmations and reminders, and answer your questions.

Who sees it. I never sell your information. I share it only with the services that help me run Laurel & Co., like my website, booking, payment and email providers. They're only allowed to use it to provide those services.

Payments. Card payments are handled by my payment providers. I never see or store your full card number.

Emails. I only add you to my newsletter if you sign up. You can unsubscribe anytime from the link at the bottom of any email.

Cookies. This website uses cookies to keep your cart working and to see which pages people visit. You can turn cookies off in your browser settings.

Your choices. To see, correct or delete the information I have about you, email allie@shoplaurelandco.com.

Kids. This website isn't meant for children under 13, and I don't knowingly collect their information.

These terms are between you and Laurel & Co. LLC ("Laurel & Co.," "I," "we" or "us"). By using shoplaurelandco.com, booking a class or ordering a piece, you agree to them.

1. What I offer. Laurel & Co. offers jewelry classes and workshops, private and commitment band workshops, and custom jewelry. Classes are held at Fleur, 13 E 4th Ave, Denver, CO 80203.

2. Booking and payment. Payment is due when you book, or as described for custom work and band workshops. The policies above are part of these terms.

3. Studio waiver. Everyone signs the studio waiver before taking part in a class or using the studio. It explains the risks of working with tools, heat and materials, and your responsibility for your own safety.

4. Studio conduct. Please be kind to your classmates and follow the studio guidelines. I may ask anyone who is unsafe, disruptive or disrespectful to leave without a refund.

5. Your belongings. I can't be responsible for personal belongings left at the studio.

6. My designs and content. The photos, writing and jewelry designs on this site belong to Laurel & Co. Please don't use them without written permission.

7. Limit of liability. To the fullest extent allowed by law, Laurel & Co.'s liability for any claim related to a purchase is limited to the amount you paid for it.

8. Changes. I may update these terms from time to time. The version posted here is the one that applies.

9. Colorado law. These terms are governed by the laws of the State of Colorado.

10. Questions. Email me at allie@shoplaurelandco.com.