FAQs

SHIPPING & HANDLING

How long will it take for my order to ship?

Please allow 1-2 weeks for your order to ship. Some pieces in the shop are made and ready to ship, while others, such as our Essential Collection, are made-to-order. We will try our best to ship your pieces to you as soon as we can so you can begin enjoying them!

Do you offer free, local pick up/delivery?

If you are local to Colorado and want to pick your piece up, select the shipping option “Local pick up at 80216”. I will email you when your piece is ready for pick and my open studio hours. You can come by anytime within those hours for a contact free pick up!

sizing

Do you offer resizing of rings?

At this time, Laurel & Co. is unable to provide re-sizing of rings. Please ensure that you select the correct ring size when purchasing. Rings and bracelets are not adjustable unless otherwise indicated on the products’ page.

How can i find out my ring size?

If you are not sure what your ring size is, we offer adjustable, reusable ring sizers that we will ship to you - these are free with a purchase of a customized ring in our “Design your own Ring” series. Just use code “RING” at checkout.

Can i try on laurel & Co. jewelry in person before buying?

Yes! If you are based in Denver and want to try on a piece before purchasing, please reach out to us! You can also shop our pieces in person by checking out our shops here, or DM us on Instagram or Facebook to try on a piece listed on our site. We will be happy to meet with you and size your for rings as well.

Returns & Exchanges

RETURN POLICY

At Laurel & Co. we want each customer to love the piece they purchase and ensure that it will fit! Because we are such a small shop, returns and exchanges are not possible at this time. All sales are final. If there is damage to your piece when it arrives, please contact us (please also send a photo for reference) within 5 days after your order has arrived by using the contact form here.

Lost Pieces and Components

At this time, Laurel & Co. does not offer replacement earrings or other pieces where a component may be lost. A new order must be placed.